TELERADIOLOGY SERVICES
Patient Care Focused Teleradiology Services
Your staff will never get the run-around when asking to speak with a radiologist. With our no-hassle VoIP system there is no need to remember cell phone numbers or reference a report to find a number to call.
StatRad customizes processes and understands the requirements for each JCAHO Certified Trauma, Primary Stroke, and Comprehensive Stroke Center client in order to match the process that has been put in place at the hospital.
The StatRad teleradiology quality assurance program provides multiple layers of safeguards to ensure quality control is embedded in every aspect of our operations. With third party reviewers, spot-checking, and administrative oversight, quality assurance remains a cornerstone of our service. Our administrative staff and radiologists are monitored through spot-checking systems daily.
StatRad offers market-leading security infrastructure, HIPAA and HITECH compliance, and customer-specific encryption keys to ensure data is safe and secure. All data is stored in the Windows Azure Blob Storage Service, compressed and encrypted in the cloud before transmission.
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- ISO 27001: 2012 Certified – Standard for Information Security Management System
- ISO 13485:2016 Certified – Standard for International Quality System Management
StatRad teleradiology services come with 24/7/365 in-house technical support. We constantly monitor our customers’ systems, so we know about any issues right away, and we can work with your IT department to fix them before the nighttime rush in the emergency department.
Our Medical Staff Office is accredited by the Joint Commission, which can help you save time and money by accelerating the credentialing process and eliminating unnecessary paperwork.
Whether you want to put our radiologists through the full credentialing process to grant medical staff membership or simply use our paperwork to grant clinical privileges, we work with you.
Implementation Process
1. Getting Started
Getting started is easy! Sales will coordinate a continuity call with you and experienced members of our Client Operations Team. The Ops Team will guide you and the hospital staff step-by-step as they work with each department – Radiology, IT and Medical Staff – to get you up and running.
2. Implementation Execution
The Client Operations Team will provide you with weekly progress emails throughout the implementation process to keep you up-to-date on each department’s progress.
Radiology- Whether they’d prefer to fill out our questionnaire and then simply be updated on our progress, or have weekly recap meetings, we will customize to their needs.
IT- We have a simple questionnaire and white-paper outlined with our needs and to answer their questions. Image transmission is key, but we also have HL7 interface knowledgeable staff to accommodate report generation, if needed (additional fees may apply).
Credentialing- Our staff works efficiently to get the MSO the required information to get our radiologists on staff. Ask about our Joint Commission accreditation and how that may help expedite the process.
3. Go-live Checklist
- Technologists and Administrators trained?
- All technical testing has been completed to satisfaction?
- StatRad radiologists have received clinical privileges to begin reading?
- Memo provided for the ED to notify of change to teleradiology/nighttime service?
- Additional modifications required by radiology group or hospital were established?
- After Go-Live, you will work with the same staff for any post-support needs!
Turnaround Times
At StatRad, we take our teleradiology turnaround times seriously. With sophisticated software and streamlined workflows, we make it as easy as possible for you to get expert interpretations quickly. Every exam is treated as a STAT exam, which allows our radiologists to maintain turnaround times that our customers expect.
Turnaround Time Reporting
As a StatRad customer you can track our performance within our Online Client Portal, which provides completely transparent reporting of our turnaround times. There’s no reason to settle for slow teleradiology turnaround times when there’s a faster alternative. StatRad’s radiologists are dedicated to providing fast and accurate reads that help you deliver best-in-class care.
