StatRad received the Best in KLAS award for Teleradiology Services in the 2012 Best in KLAS Awards: Software & Services report. StatRad was named the top ranked teleradiology services provider in its annual report after KLAS collected surveys and conducted phone interviews with hospitals and radiology groups across the country.
“Providers recognize the critical nature that vendors play in improving healthcare delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”
“Our team has always been very dedicated to providing the highest level of customer service,” said Joe Moock, CEO of StatRad. “This achievement reflects our ability to follow through on our promises and provide a service that is truly meeting the needs of our customers.” Of the company’s plans for the future, Moock said, “A Best in KLAS award is a sign that we are on the right track, but we will continue to look for ways to improve in the future.”
The mission of KLAS is to improve healthcare technology delivery by honestly, accurately, and impartially measuring vendor performance for provider partners. Teleradiology Service firms are evaluated through customer surveys and interviews on 15 performance criteria that include questions about: Sales & Contracting, Implementation & Training, Service & Support and General Experience.